Once Review June 2022

Once is"slow dating app" that works by providing you only one single match per day. They call this "personalized matchmaking" as they believe that quality is a better way of finding your match versus quantity. Does it really work?

200,000 Members
 40% ♀ 
 60% ♂ 
Good For:
4 / 5
4 / 5
2 / 5
Success Rate:
37 / 10
30 / 10
31 / 10
Compare Once
Age Distribution:
18-24
25-34
35-49
50+

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Once in 10 seconds

  • Dating site that promotes personalized matching. Learn more
  • Has thorough and strict application process
  • No search options and the users can only rely on the matchmakers
  • Website is clean, neat, and easy to navigate
  • Unlimited chat feature will only be available if your match will reply within 24 hours
  • You can buy credits to use additional premium features
  • You can use Once for free
  • Pricing starts at $29.99 / Month - More Information
DatingScout.com Author Chris Pleines
Chris Pleines
Founder of Datingscout and Author of Online Dating for Dummies
Once could have created a difference on the online dating world since its launch. Instead of having too many options, you get to take your time and everything slow and wait until the perfect one arrives. If you are into personalized matchmaking then it would probably fit into your taste.

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Who is Once for and not for?

  • People looking for serious relationships and deep commitments
  • Singles who want to find and fall in love
  • Those who want to meet a lot of strangers online
  • Those searching for erotic adventures and casual encounters
  • Singles who are into casual flirting and quick hookups
  • People who want unlimited match suggestions
Back to Overview

What we like and don’t like on Once

  • Chatting with matches is free of charge
  • Website is clean, neat, and easy to navigate
  • Many active users looking for love
  • Signing-up is only via Facebook or mobile number
  • You only get 1 match per day
  • Customer service is reported to be unhelpful to complaints

Pricing

Can you try Once for free?

  • You can use or try the service for free.
  • All members can send messages for free
  • You can read at least the first messages which you have in your mailbox for free
Duration / Credits / CoinsCostsTotal
VIP
1 Month29.99 USD / Month29.99 USD
Crowns
5 Credits1.80 USD / Credit8.99 USD
15 Credits1.33 USD / Credit19.99 USD
30 Credits1.00 USD / Credit29.99 USD
Once US Price
Free Services
  • Match Quality
    ?
    You get to rate pictures of users using stars from 1 being the lowest and 5 being the highest. This feature allows the matchmakers to infer on what your type is depending on your ratings.
  • Profile Completion
    ?
    You can complete your profile anytime without paying.
  • My Reviews
    ?
    You can ask your friends on Facebook to write a review about you. Their reviews will be visible on your profile and your match for the day can see them.
Fee-Based Services
  • Crowns
    ?
    You need 1 crown for each:- Send a chat request on incognito mode- Accept and discover who sent a chat request to you- Pick your new match for tomorrow from a selection of profiles- Get another instant match; you can exceed one match daily - - Grab someone's attention and send him or her a message -- you will also get notified once he or she reads it!- Expand your options by getting more matches to choose from- Answer match preferences so the matchmakers can match you with others perfectly
  • VIP Subscription
    ?
    - Set a maximum distance to widen your options- Get at least 2 more matches plus one premium match daily- See who passed or liked your profile- Receive unblurred chat requests (incognito mode off)- Discover who rated your profile with 4 or 5 stars

Once offers their paid features via crowns and a VIP subscription. Without these two, you only get to enjoy the app and the full site at a minimal level. The costs for both are a little expensive but they might be worthy once you avail of them. To avail of the crowns, you just need to click the crown symbol on your computer or mobile phone. To subscribe to their VIP plans, simply visit one of their VIP sections. 

Your subscription automatically renews every time your term expires. However, you can always cancel this auto-renewal by simply going to Settings then cancelling the auto-renewal. You can also cancel the subscription itself but not while it is in progress. For more information, check their terms and privacy settings with regard to these specific rules.

How can I delete my Once account and cancel my subscription?

Please find more information here

Back to Overview

Who is really signed up here?

Members
200,000 from USA
Members activity
60,000 daily logins
Gender Proportion
40 %
60 %
  • Over 160,000 visits per month worldwide
  • Diverse personalities from all over the world
  • Males slightly outnumber females
  • Most users are 25-34 years old
  • There are only a few fake profiles

Most of the members hail from the United States but there are also members who are living in France, Australia, Canada, New Zealand, Singapore, and others.

There are more male members than females and most of them are straight singles who are on the younger age range of 25 to 34. Since this is an app, the members access the service through their mobile phones.

Females
Males

Once Age Range and Age Distribution

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55+

New members at Once in June 2022 in comparison

Here you can see how membership figures at Once are developing compared to others

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Back to Overview

Once in Detail

  • Reading time 16 minutes
  • Lots of insider information for more success

Signing Up at Once

Once Signup
  • Signing up is fast, easy, and without cost
  • No personality test needed
  • You can upload as many pictures as you want
  • You get one match suggestion upon signing up
  • There is a verification process via a text message

Signing up for Once is pretty easy and fast. It actually just takes less than a minute for you to create an account. You need to either use your Facebook email or mobile number. The site shall have your Facebook name to use as your display name. Likewise, the names of other members are their Facebook names and not usernames. With regard to your other profile information, you can fill them in later or anytime you want to. There is also a text box where you can add some words to tell something about yourself.

Upon signing up, you will receive an automatic match. You can view his or her profile and check his or her photos, but you cannot send him or her your first message unless you buy crowns.

Since the site also protects the full anonymity of their members, you are not allowed to see other members' profiles. The only profiles you get to view are your matches'. If someone sends a chat request or you send one, you may not also see their photos unless you are a VIP subscriber.

Making Contact on Once

Once Match
  • You get one match daily and you have 24 hours to connect with each other
  • Flirting or making contact with anyone is limited
  • Contacting other members is only possible if you have crowns or subscribed to their plan
  • You can only chat for free if your match for the day replies
  • Most of the members are women in their late 20s
  • Sending messages to other users is free for everyone

Contacting other members in this dating platform is quite restrictive. This is justified by the fact that they only do personalized matchmaking. There are no search options and you only get contact proposals daily, but this is also limited. You can send a one-time message to your match/es of the day to start connecting with them using your crowns. If they reply within 24 hours, then that is the only time you get to message each other for free. On the other hand, if your match/es do not reply, you will have to use another crown if you would like to send them another message.

In addition, if you happen to encounter a scammer or a fraudulent account, you have the option to either report it to their team via the contact form on their website or simply end the conversation with that person and he or she will not be able to bother you anymore.

Once Profile Quality

Once Female Profile
  • Shows pictures of accounts that were banned or suspended
  • There are safety measures to get rid of fraudulent accounts
  • Other members fill in their profile information completely
  • Your account is automatically linked to Facebook
  • You can only see the profiles of your matches
  • The profiles are not very detailed
  • Profile pictures are visible to everyone for free

Once you encounter other members' profiles, you will see that they are actually informative. Most members fill in the information completely. These info consists of their birthdays, height, ethnicity, religion, education, work, drinking and smoking preference, and others. It might be possible to get real dates because most users are looking for a serious relationship. 

Since the platform and the app offers no search options, it is quite impossible for you to search according to your mood or preferences. As mentioned earlier, they do personalized matchmaking which means that they are the ones who match you with others. They also have safety measures if in case an account is fraudulent or have done inappropriate acts. They investigate on that person's profile and ban or suspend it if necessary.

Once App

Once Mobile App
  • App and full site have similar and identical features
  • Design of the app is neat, simple, and appropriate
  • App is very functional and easy to navigate
  • Free to download but features are still paid
  • Available for both Apple products and Android smartphones

Technically speaking, Once has probably a better mobile app compared to other dating sites. It is pretty functional just like the full site. In fact, they both have similar features which make it easier for the user to use both without any hassle. Google Play and iTunes offer the downloading of the app without payment and they both brand it as "the only dating site that brings you quality members". Both play stores also offer in-app purchases which prices are similarly equivalent to the dating site's original ones. 

Special Features

Love Experiment

The Love Experiment is a series of 28 quick, modern questions that are designed to identify a person's emotional outlook and personality, and aims to help find them a partner who has a complimentary temperament and outlook in life. This new matching process is designed by an all-female team. The overall algorithm helps users find matches based on their perceived compatibility.

Matching Quality

This gives you the chance to rate the photos of other members. This feature helps the matchmakers pair you up with other members as they are able to determine your type and taste.

My Reviews

This is available on your profile information. You can ask your Facebook friends to write a review about you. This allows you to increase your chances of being matched perfectly and liked.

Match Preferences

This is a paid feature. You get to answer a few questions to help the matchmakers pair you perfectly to others according to your taste and preferences.

How can I delete my Once account and cancel my subscription?

Uninstalling the app will not cancel your subscription.

How can you cancel your Subscription?

  • You can cancel via profile settings
  • You can cancel by sending an email
  • You can cancel by managing your app store subscription

Will your subscription automatically renew?

  • Yes, your Once subscription will automatically renew. The notice period for opting out of automatic renewal is 3 Days.

Is there a money back guarantee and do you get refunded the full amount?

  • Yes, there is money back guarantee but you only get a partial refund

How much time do you have to undo Once purchases?

  • You have 30 Days to refund your Once purchase if you don't like it.

Once gives partial refund for unused membership days

Will your credits expire?

  • Yes, your credits expire within 180 Days.

Once FAQ

Free Services

How do I sign-up for Once?

You can sign-up either by using your Facebook account or mobile number.

How can I download Once dating app?

You can visit Google Play if you have an Android phone and iTunes if you are using an Apple product. These stores offer the mobile version. Search for the application on your phone and download it without cost.

What is a chat request on Once?

A chat request allows you to send a request to another member so you can chat with each other or vice versa. However, you can only send and receive chat requests on incognito mode if you have enough crowns. If you want to remove the incognito mode, you must subscribe to their VIP subscription.

What is matching quality in Once?

It is a special feature that lets you rate other members via stars. It gives the matchmakers a chance to find your perfect match.

Is Once dating app available on Android phones?

Yes. You can download it on the Google Play store.

How to get crowns on Once?

Just click the crown symbol on the full site or the app. You can choose how many crowns you would want to purchase.

Are there free crowns on Once?

You only get one crown upon signing-up. After that, you will need to buy them.

Facts

What is Once dating app?

Once is a dating site that is also available on Android and Apple phones as a mobile application. It is a specialized and a time-sensitive dating platform because you only get to be matched once on a daily basis.

Who is the founder of Once?

Founded by Jean Meyer and his colleagues back in October 2015, it has been their home ever since.

How does Once dating app work?

The site provides you one new match per day. You have 24 hours to grab that person's attention and connect with him or her. If you both like each other, you will be provided a chat screen where you can send messages to each other. 

How do I sign-up for Once?

You can sign-up either by using your Facebook account or mobile number.

Does Once dating app have a website?

Yes. It has a full website, www.getonce.com, and it has the same features with the app.

What is the phone number to contact Once?

Unfortunately, they do not have a phone number to contact. You can, however, send them a message through their contact form on their website.

Does Once accept job applications?

Yes. You can visit their full website and check their job offers.

How can I download Once dating app?

You can visit Google Play if you have an Android phone and iTunes if you are using an Apple product. These stores offer the mobile version. Search for the application on your phone and download it without cost.

What is a chat request on Once?

A chat request allows you to send a request to another member so you can chat with each other or vice versa. However, you can only send and receive chat requests on incognito mode if you have enough crowns. If you want to remove the incognito mode, you must subscribe to their VIP subscription.

What is matching quality in Once?

It is a special feature that lets you rate other members via stars. It gives the matchmakers a chance to find your perfect match.

How do I send messages on Once?

You can only send and receive messages once you avail of either their crowns or VIP subscription plans.

How to delete my Once account?

You can delete your account permanently by sending a message to their customer service. They will ask for your phone number, email, or Facebook email so they can find your profile and delete it for you.

Is Once dating app available on Android phones?

Yes. You can download it on the Google Play store.

How to get crowns on Once?

Just click the crown symbol on the full site or the app. You can choose how many crowns you would want to purchase.

Are there free crowns on Once?

You only get one crown upon signing-up. After that, you will need to buy them.

Is Once dating app expensive?

The prices for the crowns and VIP subscription are a bit expensive.

What are the prices for Once's VIP subscription?

The dating platform offers three kinds of subscription: 1 month ($29.99/month), 3 months ($20.00/month, and 6 months ($15.00/month).

How do I pay for Once's crowns or VIP subscription?

For the crowns, you can pay via credit cards, gift cards, or PayPal. For the VIP subscription, you can only pay via major credit cards.

Is my Once account protected?

Yes. Your account and other members' account are always protected. You can check their privacy terms in their home page to see their terms and conditions regarding privacy.

What is the average age on Once?

The average age is 32-40 years. You can find more information here

Usability

How does Once dating app work?

The site provides you one new match per day. You have 24 hours to grab that person's attention and connect with him or her. If you both like each other, you will be provided a chat screen where you can send messages to each other. 

How do I sign-up for Once?

You can sign-up either by using your Facebook account or mobile number.

Does Once dating app have a website?

Yes. It has a full website, www.getonce.com, and it has the same features with the app.

What is the phone number to contact Once?

Unfortunately, they do not have a phone number to contact. You can, however, send them a message through their contact form on their website.

How can I download Once dating app?

You can visit Google Play if you have an Android phone and iTunes if you are using an Apple product. These stores offer the mobile version. Search for the application on your phone and download it without cost.

What is a chat request on Once?

A chat request allows you to send a request to another member so you can chat with each other or vice versa. However, you can only send and receive chat requests on incognito mode if you have enough crowns. If you want to remove the incognito mode, you must subscribe to their VIP subscription.

What is matching quality in Once?

It is a special feature that lets you rate other members via stars. It gives the matchmakers a chance to find your perfect match.

How do I send messages on Once?

You can only send and receive messages once you avail of either their crowns or VIP subscription plans.

How to delete my Once account?

You can delete your account permanently by sending a message to their customer service. They will ask for your phone number, email, or Facebook email so they can find your profile and delete it for you.

Cancel

How to delete my Once account?

You can delete your account permanently by sending a message to their customer service. They will ask for your phone number, email, or Facebook email so they can find your profile and delete it for you.

Costs

How can I download Once dating app?

You can visit Google Play if you have an Android phone and iTunes if you are using an Apple product. These stores offer the mobile version. Search for the application on your phone and download it without cost.

What is a chat request on Once?

A chat request allows you to send a request to another member so you can chat with each other or vice versa. However, you can only send and receive chat requests on incognito mode if you have enough crowns. If you want to remove the incognito mode, you must subscribe to their VIP subscription.

How do I send messages on Once?

You can only send and receive messages once you avail of either their crowns or VIP subscription plans.

How to get crowns on Once?

Just click the crown symbol on the full site or the app. You can choose how many crowns you would want to purchase.

Are there free crowns on Once?

You only get one crown upon signing-up. After that, you will need to buy them.

Is Once dating app expensive?

The prices for the crowns and VIP subscription are a bit expensive.

What are the prices for Once's VIP subscription?

The dating platform offers three kinds of subscription: 1 month ($29.99/month), 3 months ($20.00/month, and 6 months ($15.00/month).

How do I pay for Once's crowns or VIP subscription?

For the crowns, you can pay via credit cards, gift cards, or PayPal. For the VIP subscription, you can only pay via major credit cards.

Can you try Once for free?

Payment

Is Once dating app expensive?

The prices for the crowns and VIP subscription are a bit expensive.

What are the prices for Once's VIP subscription?

The dating platform offers three kinds of subscription: 1 month ($29.99/month), 3 months ($20.00/month, and 6 months ($15.00/month).

How do I pay for Once's crowns or VIP subscription?

For the crowns, you can pay via credit cards, gift cards, or PayPal. For the VIP subscription, you can only pay via major credit cards.

Security

How to delete my Once account?

You can delete your account permanently by sending a message to their customer service. They will ask for your phone number, email, or Facebook email so they can find your profile and delete it for you.

Is my Once account protected?

Yes. Your account and other members' account are always protected. You can check their privacy terms in their home page to see their terms and conditions regarding privacy.

Does Once sell your data?

No, Once does not sell your data.

Was Once hacked in the past?

No, Once was never hacked.

How precisely does Once track your location?

Once tracks your approximate location.

Do your Once profile pictures and/or profile information show up in Google Search Results?

No, your Once photos and personal information won’t show up in Google Search Results.

Who can view your pictures on Once?

All Once members.

Is your phone number required for signing up at Once?

Yes, a phone number is required for signing up at Once.

Can you erase your personal data on Once?

Yes, you can erase your data on Once.

How can I delete my Once account and cancel my subscription?

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Final Results table

Signing Up: 3.0 / 5
Making Contact: 3.5 / 5
Profile Quality: 3.5 / 5
App: 3.5 / 5
Real Life Review: 3.0 / 5

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Contact details

Address:Top 2 AG, Schindellegistrasse 3 8808 Pfäffikon, Switzerland