Call us!

For over 17 years, we have been helping singles find the right dating site for them.

Call us, and we'll help you with:

  • Finding the most suitable dating service.
  • Issues related to using a dating service.

You can reach us Monday - Friday from 10:00 a.m. to 3:00 p.m. ET.

Alternatively, you are welcome to get in touch via email at contact@datingscout.com.

(213) 314-0448
est. 2009 ♥

Once Experiences & Opinions USA

Experiences and opinions of other visitors that were mediated via Once.
3.0fair
Screenshot of the Once website
Once is a dating app for people looking for a match, with one match per day
  • One match per day
  • Thorough application process
Relationships Finding love Flirts
Is Once right for me?
last updated
Estimated active members in the USA300,000
Women / Men 40% 60%
From$29.99/mo
Age 18-24 25-34 35-44

32 Once experiences from real users in the USA

1.4/ 5
★★★★★
6%
recommend Once
0%
got a date
32 reader reports
What readers liked
  • Attractive profiles and beautiful potential matches
  • Some users met compatible romantic partners
  • Easy interaction and straightforward app use
What readers complained about
  • Extra gem charges after paid subscriptions
  • Expensive messaging and limited free conversations
  • Profiles perceived as fake or fraudulent
  • Messages blocked despite paying membership fees
  • Conversations rarely lead to real meetings
65 years
CheryleVerified Once user ★★★★★

Cost to much to talk, pay for 3 months,and got too keep purchasing gems to talk and cost to much doesn’t last long enough to get to know the person Very frustrating and disappointing The cost needs to change, when your on limit income

Does not recommend Once
46 years
MarkVerified Once user ★★★★★

Total scam. Chat bots designed to ask questions and will never, ever move to real text or video or phone call. By definition, you will never meet someone real or close to it. Very expensive.

Does not recommend Once
72 years
Ilene ★★★★★

No customer service what do ever.I was scammed talked to someone for a month who supposedly went to Turkey Then started asking for money for a subscription.Someone had fake driver's license and things stolen from someone's Facebook account

Does not recommend Once
67 years
Marc Strasser ★★★★★

Site sucks full of robots

Does not recommend Once
69 years
UnklVerified Once user ★★★★★

“Popular members” get paid beware they are trolling to get you to send messages

Does not recommend Once
36 years
HeatherVerified Once user ★★★★★

Everything! A hard lesson learned for me. I spent $30 and they still wanted $12 to be able to send 8 messages. That's crazy! Who would pay that much money?

Does not recommend Once
62 years
AnnVerified Once user ★★★★★

After joining the paying membership program, I am unable to send or receive messages.

Does not recommend Once
46 years
PamelaVerified Once user ★★★★★

Even after paying $29.99 for 3 months, you can only send limited messages. All members I've encountered respond immediately at any time of the day and seem fake. They all are intriguing and seem interested trying to get you to chat, but you can't continue chatting unless you pay MORE money. The app SUCKS.

Does not recommend Once
56 years
MarciVerified Once user ★★★★★

I've purchased the premium level but I still can't text because I'm running out of gems. Help

Does not recommend Once
58 years
MikeVerified Once user ★★★★★

Ladies who ask simple questions to use up your credits insuring that you have to buy credits to maintain the conversation. FALSE ADVERTISING!!

Does not recommend Once
58 years
MikeVerified Once user ★★★★★

Ladies who ask simple questions to use up your credits insuring that you have to buy credits to maintain the conversation. FALSE ADVERTISING!!

Does not recommend Once
30 years
Thomas ★★★★★

I paid for a subscription and was charged extra if I wanted to even see who likes me. This site is totally a scam to keep you messaging so they can keep charging you extra buy selling you gems to talk to people that are your matches. None of the women ever have any intention of meeting or talking on a free site. What a greedy and misrepresented site.

Does not recommend Once
56 years
TriciaVerified Once user ★★★★★

All fake .. cost too much

Does not recommend Once
73 years
RogerVerified Once user ★★★★★

Credit Cards Do Not Accept "Once", Period!!! Hong Kong Shit!!!

Does not recommend Once
73 years
RogerVerified Once user ★★★★★

Credit Cards Do Not Accept "Once", Period!!! Hong Kong Shit!!!

Does not recommend Once
57 years
KathyVerified Once user ★★★★★

It was easy to use.

Recommends Once
65 years
JacobVerified Once user ★★★★★

You have to buy gems to talk with. If some one sends you a picture it cost you to look at the picture. I am charged 10 gems to look at the picture and read textYou are charged 5 gems per text . I had found scammers on this site they ask you questions over repeatedly to keep you talking and you end up paying the company for more gems. Beware you will set up to get you to talk more.

Does not recommend Once
64 years
KimberlyVerified Once user ★★★★★

That I have too Pay too continue too talk too him.. I’m not paying

Does not recommend Once
56 years
BerthaVerified Once user ★★★★★

It costs me so much money to chat with him. I get no free crowns or coins.

Does not recommend Once
56 years
LeoVerified Once user ★★★★★

Most of the people in the shop are there to make you lose your credits and prolong the conversation. And it becomes pretty darn expensive. And at the end, you just get tired of putting money into an app.

Does not recommend Once
57 years
SusanVerified Once user ★★★★★

The amount of money you spend on gems for chats is so expensive. I've been chatting with a regular user, and it seems like my amount of gems evaporates quickly. It would be better to maybe come up with a couples rate or a weekly rate.

Recommends Once
66 years
JimVerified Once user ★★★★★

Don’t waste your money. It is a complete scam. None of the women are real, at least none of them will meet you in person to prove it. All they want to do is keep you on the site to spend money. Unlike other sites which include messaging in the price of the membership, you cannot send, or receive messages on Once without buying “gems” after your initial free period is over, even for so-called premium members.

Does not recommend Once
55 years
Roberto ★★★★★

They charge you for membership and charge you to chat

Does not recommend Once
66 years
DebbieVerified Once user ★★★★★

All the men want virtual romance, that’s all they want. So if you’re looking for a real romance, don’t go to this site. You spend too much money just to talk to people. You can talk to your friends, you don’t need a site to do that.

Does not recommend Once
54 years
PattiVerified Once user ★★★★★

So this is a completely fake dating app. DO NOT JOIN! I am also filing a complaint with the BBB. And doing reviews on every platform I can find! So sad scumbags can rip people off like this!!! My credit card is also challenging my charges due to this not be what advertised. Go to your credit card and ask for your money back.

Does not recommend Once
39 years
M. KVerified Once user ★★★★★

Bad experience I signed up today a few minutes after chatting with a member , I hit roadblock. I could not reply to member's message anymore because , I was prompted to pay for coin in addition to the subscription fee that I had already paid. Hence, I wasn't able to send messages to anyone. I will cancel and request a refund.

Does not recommend Once
55 years
KyleVerified Once user ★★★★★

I think it’s bogus. You have to buy tokens or whatever to have conversations. An average conversation say 10 lines apiece will cost $20 ez. If u click in a profile pic if costs $. It’s such bs i

Does not recommend Once
67 years
StephanieVerified Once user ★★★★★

Even though I paid a subscription, They only allowed so many texts with this man. After that I had to pay an additional fee for a few more texts. Becomes expensive

Does not recommend Once
52 years
DaddyVerified Once user ★★★★★

It's a joke, you pay for a subscription only to have to shell out more money just to keep talking. By the time it's all over you are making the owner a billionaire and not getting anything out of it. DO NOT JOIN THIS SURE

Does not recommend Once
53 years
Jimmy ★★★★★

After paying for the 3 month subscription now I have to pay for coins. Total scam

Does not recommend Once
72 years
CjpVerified Once user ★★★★★

Well, the problem is that most of the women I really liked who said they loved me or liked me. Two of them said they dreamt about me. I was a gentleman, at all times wanting a relationship and hoping to get a live date. But to my complete disappointment, not one would date me. In the meantime, these long chats that are going nowhere add up costwise. I spent at least 200 dollars, and their excuse was they weren't ready. This after professing love and the possibility of a relationship. I, personally, would like to have a nice conversation over coffee or dinner. Something is wrong here. I feel scammed.

Does not recommend Once
46 years
KeilaniVerified Once user ★★★★★

I don’t like it at all, too expensive nothing feee about it

Does not recommend Once
Is Once right for you?

Find out if Once is the right service for you or if there are better options.

Why can you trust us?

  • We have been testing and publishing online dating reviews for over 17 years
  • We have carefully reviewed over 3,578 dating services
  • Our dating site reviews and results are objective and independent in contrast to many other comparison sites
  • We update our reviews every month based on new site/app offerings and feedback from our readers
  • We are the Author of the Book "Online Dating for Dummies" - read more on our About Us page 
  • Our Dating Experts are constantly cited by press and TV outlets, find out more here
Founder of DatingScout and Author of the book "Online Dating for Dummies"
Chris founded DatingScout 17 years ago, and today he is one of the leading Online Dating Experts. He is the author of the book "Online Dating for Dummies" and the author of the Internet's largest online dating study analyzing 20 Million Profile Pictures with artificial intelligence. Chris Pleines holds a master degree in media science and appeared in numerous television interviews and publications to give expert advice as well as tips about online dating.