MyLiveChat Review June 2023

MyLiveChat is a company that provides live chat service to help increase website conversion rates through click to chat and live custom support features. Websites may subscribe for add live chat support.

10,000 Members
 40% ♀ 
 60% ♂ 
Good For:
5 / 5
0 / 5
0 / 5
Success Rate:
1 / 10
33 / 10
31 / 10
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Age Distribution:

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MyLiveChat in 10 seconds

  • Not a dating site, but a chat service provider for websites and support chat site for customers
  • Website owners may subscribe to add a live chat support to their pages
  • You can’t meet other members. See how MyLiveChat works
  • Reliable security features
  • Has a free plan for first-time customers
  • You can use MyLiveChat for free Test now for free
  • Pricing starts at $15.00 / Month - More Information Author Chris Pleines
Chris Pleines
Founder of Datingscout and Author of the book "Online Dating for Dummies"
If you are looking for an affordable live chat tool for your website, then MyLiveChat is one of the good options out there. You can try it for free, and later upgrade if you want to get the other features that it offers. Website owners will find this service a good addition to their pages.

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Who is MyLiveChat for and not for?

  • Entrepreneurs who are looking for customer support for their businesses
  • Website owners who want to add live chat support plugins to their websites
  • Those who are looking to increase click to conversions for their online businesses
  • People looking to meet strangers online for serious or casual relationships, friendship, and deep commitments
  • Those who want to find and fall in love
  • Singles looking for online dates
  • Those who want to browse online profiles
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Back to Overview

What we like and don’t like on MyLiveChat

  • Support team staff replies to live chat users
  • Security features during signup is implemented
  • You can embed the plugin to your website
  • Server location is required
  • Not a dating site, but a chat service provider
  • You won’t meet any other members


Can you try MyLiveChat for free?

Is MyLiveChat expensive or cheap?

In comparison to other providers MyLiveChat is low-priced.
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Duration / Credits / CoinsCostsTotal
Starter Plan
1 Seat
1 Month15.00 USD / Month15.00 USD
Basic Plan
2 Seats
1 Month29.00 USD / Month29.00 USD
1 Month41.00 USD / Month41.00 USD
1 Month53.00 USD / Month53.00 USD
Corporate Plan
5 Seats
1 Month59.00 USD / Month59.00 USD
1 Month68.00 USD / Month68.00 USD
1 Month77.00 USD / Month77.00 USD
1 Month86.00 USD / Month86.00 USD
1 Month95.00 USD / Month95.00 USD
Enterprise Plan
10 Seats
1 Month99.00 USD / Month99.00 USD
1 Month106.00 USD / Month106.00 USD
1 Month113.00 USD / Month113.00 USD
1 Month120.00 USD / Month120.00 USD
1 Month127.00 USD / Month127.00 USD
1 Month134.00 USD / Month134.00 USD
1 Month141.00 USD / Month141.00 USD
1 Month148.00 USD / Month148.00 USD
1 Month155.00 USD / Month155.00 USD
1 Month162.00 USD / Month162.00 USD
1 Month169.00 USD / Month169.00 USD
1 Month204.00 USD / Month204.00 USD
1 Month239.00 USD / Month239.00 USD
1 Month274.00 USD / Month274.00 USD
1 Month309.00 USD / Month309.00 USD
1 Month379.00 USD / Month379.00 USD
1 Month449.00 USD / Month449.00 USD
1 Month589.00 USD / Month589.00 USD
1 Month729.00 USD / Month729.00 USD
1 Month1,429.00 USD / Month1,429.00 USD
1 Month2,129.00 USD / Month2,129.00 USD
1 Month3,529.00 USD / Month3,529.00 USD
1 Month7,029.00 USD / Month7,029.00 USD
mylivechar cosr
Free Services
  • Create an account
  • Use the live chat plugin
  • Customize the tool according to your preferences
  • Spell checker and canned responses
  • Test now for free
Fee-Based Services
  • Add more people to use the account at the same time

There is a free plan that has complete features but will only give you 1 seat. All plans include unlimited chats, canned responses, proactive chats, customizable widgets, chat history and very fast message delivery. My LiveChat is an on-demand, pay as you go, no contract, cancel anytime live chat solution.

A "seat" is what the site calls anyone who logs into MyLiveChat agent console. For the basic plan (2 seats), it means you can have multiple agents but only 2 agents are allowed to be online at the same time.

How can I delete my MyLiveChat account and cancel my subscription?

Please find more information here

Back to Overview

Who is really signed up here?

10,000 from USA
Members activity
3,000 active weekly
Gender Proportion
40 %
60 %
  • Members are website owners
  • Support team staff replies to live chat users
  • Users come from across continents
  • Most of the members are from the United States
  • Male members use the service more

Users of the live chat feature hail from all over the world but the mojority comes from the United States. Other countries with MyLiveChat users include India, China, Italy, United Kingdom, Indonesia, Colombia, Canada, and Peru.

In terms of gender, most people who use the service are males on who are on the 25 to 34 age range. This means that most people who seek the site's services are mostly hip, and young people who run their own websites.

The male population is also significantly higher than the females at 60 percent.


MyLiveChat Age Range and Age Distribution

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55+

New members at MyLiveChat in June 2023 in comparison

Here you can see how membership figures at MyLiveChat are developing compared to others

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MyLiveChat in Detail

  • Reading time 16 minutes
  • Lots of insider information for more success

Signing Up at MyLiveChat

mylivechat signup
  • Creating an account is fast and easy
  • Server location is required
  • Only people who has a website can join
  • Security features during signup is implemented
  • Joining is free

Creating an account with MyLiveChat is fast and easy. You will only have to input some necessary details such as your name, email address, chosen password, and the server location of your website.

As a security measure, the site will ask you to type in the code shown at the bottom of the registration form before you may proceed. This is to filter out unwanted bots from entering the site.

After typing in all your details, you will be brought to your dashboard where you can start using the site's services for free. A dialog box with a code will pop-up; you will need to copy the code inside the box to embed on your website so the MyLiveChat plugin shows up on your page.

Making Contact on MyLiveChat

mylivechat contacting
  • Embed the plugin to your website
  • Talk to your customers through the dashboard
  • You can customize how your plugin will work
  • Organize your account on the MyLiveChat website
  • You can change the appearance of the chat box from the dashboard
  • All members can send messages for free

MyLiveChat will provide you with a dashboard on the website so you can organize, customize, and fix the settings of your website's live chat plugin.

You can talk to your website visitors using the dashboard, but you will have to embed the code on your page's backend before it becomes visible. The dashboard works on the browser, but MyLiveChat recommends that you install their software to easily manage your live chat tool.

The communication on using MyLiveChat will be between you as the site admin and the customers/visitors of your website. Overall, it does its work in making your site more accessible to your target audience and you can hear from them better using the tool.

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MyLiveChat Profile Quality

mylivechat dashboard
  • Anyone can use the chat tool on your website
  • You will not get a profile page
  • Your site visitors will not get a profile page
  • You can customize how your live chat tool will look like on your website
  • You can set your live chat tool to online or offline
  • The profiles are poorly detailed
  • Profile pictures are not visible to anyone for free

MyLiveChat will not give its members or your website visitors a way to create their own profile page. Instead, you will have a dashboard where you can control your live chat tool's settings and preferences.

To personalize the tool more, you can change its colors, logo, and overall appearance. There are a bunch of templates available that you can use to make the set up easier.

The tool is a great addition to your website if you wish to engage to your readers and visitors for an affordable price—you can even get it for free if you can forego the perks and use only the basic service.

MyLiveChat App

mylivechat app
  • The app is free to download
  • The app is available for Apple and Android devices
  • Use the app anywhere
  • People who can login at the same time depends on your suscription
  • Features on the desktop and app are similar

The app will give you similar features that the desktop has, but it will only allow a specific number of people that can login at the same time based on the subscription plan you have.

Nevertheless, getting the app is a great addition to the tool because it will let you control the live chat features wherever you are. It is also downloadable for free so having it is a win-win.

Special Features

MyLiveChat has the following special features for you to enjoy:

Chat Window Appearance

You can change how your chat window will look like on the website just by ticking a few boxes and playing with the options.

Custom Message

You can customize the message that will appear on the pre-chat and offline message windows. You can set up the language it uses, but the default will always follow the language in your server location.

Exit Survey

Add more engagements to your site by setting up exit survey questions. The questionnaire will be entirely up to you, but default messages are provided.

How can I delete my MyLiveChat account and cancel my subscription?

Uninstalling the app will not cancel your subscription.

How can you cancel your Subscription?

  • You can cancel via profile settings
  • You can cancel by sending an email
  • You can cancel with customer support

Will your subscription automatically renew?

  • Yes, your MyLiveChat subscription will automatically renew. The notice period for opting out of automatic renewal is 7 Days.

Is there a money back guarantee and do you get refunded the full amount?

  • Yes, usually you will receive the full amount back.

How much time do you have to undo MyLiveChat purchases?

  • You have 30 Days to refund your MyLiveChat purchase if you don't like it.

Test MyLiveChat for free

MyLiveChat FAQ


What is MyLiveChat?

It is a live chat tool provider for websites so that the owners can talk to their page visitors.

Does MyLiveChat have an app?

Yes, it does. You can download it for free on your Android or Apple device.

What is the average age on MyLiveChat?

The average age is 33-40 years. You can find more information here


How does My LiveChat service work?

When you subscribe to the service you will be able to chat real-time with your website visitors.

What's a MyLiveChat seat?

A seat is what the site calls anyone who logs into the agent console. For the basic plan (2 seats), it means you can have multiple agents but only 2 agents are allowed to be online at the same time.


Is MyLiveChat free?

The site offers a free plan that will have all the available features but will only have one seat. Upgrade if you want more seats on your account.

Do I need to enter my credit card details for the MyLiveChat free trial?

No. You don't need to provide any credit card details for the free trial.

Can I cancel my subscription anytime?

Yes, you may cancel or upgrade your MyLiveChat subscription anytime.

Do I have to pay for each agent account in MyLiveChat?

No, you can create additional agent accounts free of charge. You only pay for additional agent seats.

How does the free MyLiveChat account work?

No credit card is required and you can upgrade to other plans whenever you are ready. A free live chat account has these limitations: 1 Seat and No White Label.

What forms of order does MyLiveChat accept?

You can use Paypal to accept online order in a secure and reliable way. All major Credit Cards are accepted. You do not require a PayPal account to purchase using your credit card.

Can you try MyLiveChat for free?


Is MyLiveChat safe?

The site employs security features to filter out bots and other unwanted users from penetrating their system.

Is MyLiveChat legal?

The site is legal as it provides services that abide by the laws of the countries where it operates.

Do I have to sign a long-term contract with MyLiveChat?

Nope. You'll be charged monthly and you can cancel or change plans anytime. If you cancel, you'll only be charged for the current month. You won't be charged again after that.

Who can see our chats and files? Do MyLiveChat read them?

Privacy and security is a top priority. The site has taken measures to make sure no one outside of your team can access your chats and files.

Is my data secured?

Yes, MyLiveChat provide security in the same way banks do. You should work with your application through secure and encrypted SSL connection.

Can I change number of seats at MyLiveChat anytime?

Yes, at any time! If you change the number of seats in the middle of the month, we will charge you just for real usage.

Does MyLiveChat sell your data?

No, MyLiveChat does not sell your data.

Was MyLiveChat hacked in the past?

No, MyLiveChat was never hacked.

How precisely does MyLiveChat track your location?

MyLiveChat tracks your exact location.

Do your MyLiveChat profile pictures and/or profile information show up in Google Search Results?

No, your MyLiveChat photos and personal information won’t show up in Google Search Results.

Who can view your pictures on MyLiveChat?

MyLiveChat does not have profile pictures

Is your phone number required for signing up at MyLiveChat?

No, a phone number is not required for signing up at MyLiveChat.

Can you erase your personal data on MyLiveChat?

Yes, you can erase your data on MyLiveChat.

How can I delete my MyLiveChat account and cancel my subscription?

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Final Results table

Signing Up: 3.5 / 5
Making Contact: 4.0 / 5
Profile Quality: 3.5 / 5
Real Life Review: 3.0 / 5

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Contact details

Company:My LiveChat
Address:198 Kennedy Street West Aurora, ON L4G 2L7 Canada