Our Review:

AsiaXPAT Review November 2018

AsiaXPAT is "the number one website for professionals and executives in Hong Kong". However, a considerable number of visitors come from the United States. With over 3.2 million monthly pageviews, it serves as a classified and property listings site, a business directory, a forum, and a personals website. Unlike more popular classified ads websites, AsiaXPAT has a Personals section dedicated not just to dating, but also friendships, gatherings, activity partners, and even play dates for children.

Registration

Asiaxpat Registration
  • Signing up is simple and efficient
  • You're signing up to the whole classified ads site, not just the dating section
  • Email verification is required
  • You are asked whether you're a Property Agent or not
  • Only an age range is needed, not your specific age

The age ranges that you can choose from are under 25, 25 - 34, 35 - 44, 45 - 54, and 55 and above. This is where the discrepancy between a dating site and a classified ads site starts to show up. In online dating, a specific age would prove more useful since potential matches would like to get to know you better. However, when it comes to posting ads, the topic of the ad has more focus (it's not just for dating ads, but for property ads, jobs, etc.) instead of the one who posted. When you register to AsiaXPAT, you're essentially signing up to the whole classified ads website, not just the dating sections of the site. So expect to be bombarded with all sorts of ads once your registration is complete. You also have the ability to post any sort of ad not related to online dating. 

Ads

  • Ads can be Classifieds, Personals, Properties, or Directory
  • Dating ads fall under Personals
  • Responding to a listing requires payment
  • Your ad can run for 3 months or 12 months
  • Most of the Personals ads are people looking for companionship
Asiaxpat Ads

Once you've created your account, you are redirected to a dashboard where your posted ads are organized. The 4 types of ads you can list are: Classifieds, Personals, Properties, and Directory. For this review, we will be focusing on the Personals ads. Under the Personals tab in the website, there are different types of ads:

  • Women Wanting Women
  • Language Exchange
  • Gatherings
  • Women Wanting Men
  • Travel Friends
  • Men Wanting Men
  • Just Friends
  • Activity Partners/Teams
  • Men Wanting Women

The "Women Wanting Men" and "Men Wanting Women" sections have the most ads. However, that isn't saying much, since there is only an average of one new listing per day. AsiaXPAT still screens ads before they are published. Some of the less obvious no-nos are explicit ads, ones that have poor punctuation, spelling, and capitalisation, and any sort of commercial ads. You can reply to any of the datings ads available, but you have to be a paying member of the website.

Members

Asiaxpat Members
  • Majority of members are between 35 to 44 years old
  • Distribution of male and female members are evenly divided in half
  • 56% of members are married
  • 70% have a University degree
  • 7.3% come from North America while 16.8% come from Europe

Majority of the members are between the 35 - 44 age range, closely followed by 25 to 34 year olds, and then the 45 to 54 year olds. Women make up 49.6% of the member population while men make up 50.4%. All in all, it is a great and even distribution of genders within the website. Most of the members have a university degree, many of them have a postgraduate degree, while some graduated "below university". Only 34.2% of the members are single, which isn't a good figure when you're posting an ad for dating. 

Website Design

  • Structured as a classifieds website
  • Elements are well-organized throughout the page
  • Minimal design and colors, pleasing to the eyes
  • Basic fonts are used, and there are very few extra features
  • Full of paid ads all around the site in different forms
Asiaxpat Website Design

The website is, obviously, structured as a classified ads website. Ads are present in different forms and in full force. There are banner ads, image ads, text ads, pop-up ads, ads on the top, bottom, right, and left of the page, and more. Although this is to be expected for this type of website, it can still be difficult to navigate to the Personals section. In addition, the design of each ad is very simplistic. This is a double-edged sword. Some people could see this as an advantage because of how straightforward it looks - there's no way you can go wrong here. For others, it could be a turn off. You'll have to read through each ad before determining which one is worth your time, and, no matter how much AsiaXPAT promises otherwise, there are still a number of ads which are grammatically incorrect and have misspelled words. Though a lot of good things can be said about the layout and colors, this website isn't really conducive for dating.

Real Life Review

"I recently moved to Hong Kong for an exchange student program. On a drunken dare from my classmates, we bypassed the popular dating apps and decided to go more traditional and more questionable. Personals. Our ads kept getting reported in the Hong Kong version of Craiglist, but by the grace of Google, we found AsiaXPAT. Posting a Personals ad is blessedly free, though I don't understand why replying to the ad is the action that is charged. The website looks legitimate enough, but in the one week that my ad ran, I didn't get a single reply. It could've been because my ad wasn't enticing enough, or because not enough people visited the Personals segment. I won't bother trying to figure that out. I'll just go back to the proven-and-trusted dating apps."Eli, 23 (Student)

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Costs and Prices

Duration / Credits / CoinsCosts per monthTotal
Personals Membership
1 Month24.00 USD / Month24.00 USD
12 Months5.17 USD / Month62.00 USD
Free Services
  • Profile creation
  • Browsing through the website
  • Reading different ads
  • Posting ads
Fee based Services
  • Responding to personal ads
Payment Options
  • Credit Card

Browsing through the entire website is available for free. To be able to post and reply to an ad, you have to create an AsiaXPAT account. You can post ads anywhere for free, but responding to the posted ads will cost you 24 US Dollars per month, or 62 US Dollars for the whole year. Reading through the ads, you will realize that users have found a way to skip payment entirely - by replying to an ad with another ad. The title is usually a copy of the original ad with an added " - Response!" at the end. However, the effectivity seems dubious because there is no known way where the original poster will be notified by the reply post.

Summary

Even though it boasts a huge amount of visitors and page views, AsiaXPAT is not a good website for dating. Notwithstanding the overwhelming website design, there are no features which encourage dating. As a user, you will only see one bare ad with a title. You can't see a profile photo (or even the username) of the person who posted the ad - which brings us to our next point. There are no security measures put in place to ensure that the people posting aren't serial killers or what have you. As an internet user, it is up to you entirely to make sure that you are safe and secure before meeting up with the other person. As a whole, AsiaXPAT is better off being used as a property and auto-listing website. The other offerings under the Personals section aren't even silver linings. Sure, there have been no apps (yet) where you can organize a play date for your children, but in Hong Kong, there are hundreds of Facebook groups that are more effective for that purpose. To find more Hong Kong singles around you, try downloading one (or more) of the apps in our Dating Apps category.

FAQ

Usability

How do I post an ad?

First, you have to be a member of AsiaXPAT. Then, go to the Personals tab at the top right of the website, scroll down where you'll see "Hong Kong Personals", then click on the green button that says "Post an ad".

How do I reply to an ad?

You need a Personals membership to be able to reply to Personals ads. Then, go to the ad that you like, then scroll to the bottom where you'll find the "Send message" button.

How can I delete my ad?

Go to the Control Panel of your account. On the left side, you will see "My Ads". Click through to find the ad that you want to delete, select it, then click "delete selected" at the very bottom.

How long before my ad is posted?

Since ads are reviewed by AsiaXPAT, it can take somewhere between 15 to 30 minutes before the ad is published. If it is posted after 12 midnight, it will be published at 9:30am the following day.

Why was my ad rejected?

There are three reasons why your ad could have been rejected: you are suspected of running a business, your ad is a duplicate, or your item has already been sold.

Why was my account blocked?

"To protect our users from scams originating overseas, we have implemented an IP blocking filter. Anyone detected outside of Hong Kong by our system will be prohibited from using the website. i.e posting classifieds, forums posts etc."

How do I deactivate my account?

Go to your Control Panel. On the left side of the page, click on "My Settings". Scroll down to Account Status, choose Disabled, then submit.

Can I reactivate my account?

Yes. Contact AsiaXPAT at support@asiaxpat.com, then provide the email address and username you used to register with. 

How do I change my username?

You have to contact them at support@asiaxpat.com.

Payment

My credit card was charged but my ad was never posted. Why?

This type of error happens when there is a connection interruption between AsiaXPAT's servers and the chosen payment provider. To fix this, you have to contact support@asiaxpat.com with the following information:

  1. Username
  2. Email address used when making the payment, or
  3. Credit card holder name
  4. World Pay transaction ID - this would have been sent to the email address specified during the checkout

Why won't it accept my credit card?

You might be experiencing some issues with your bank and AsiaXPAT suggests contacting the bank directly.

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Infos

Adress:5/F Yat Fat Building, 44-46 Des Voeux Road, Central, Hong Kong SAR
Phone-Hotline:(852) 2815 2520
Fax:(852) 3106 0315
E-Mail:support@asiaxpat.com