Luxy Experiences & Opinions USA

Sleek Look

Lots of foreign playboy type profiles, charge cc months after acct closed. Not so great customer service.

Nothing. If I could give Mr. Tang's Luxy less than 1 star, I would. The Luxy App seems more like a CCP information operation, than a genuine dating app. I joined, gave them my credit card information. I received an email, welcoming me to Luxy. I logged in and was immediately blocked. Immediately! I didn't browse a single profile. I didn't even create a profile. Luxy took my money. I contacted their sham customer service. I got an auto reply email stating that my account was blocked for one of the long list of infractions, nothing specific. The email from this GARBAGE app Luxy then went on to say that my account would be deleted. Cool. Just give me back my money. Nope. The email from Luxy made no mention of a refund at all. So I sent them another message, seeking a refund. Luxy referred me to Google Pay. Long story short, no refund is possible. But wait, there's more! After Luxy's email informed me that they would delete my account, the very next month Luxy billed me again! These guys, this Mr. Tang is a Hong Kong bandit, a thief, a scam. DO NOT USE Luxy!

The list is long. Luxy is theft.

Nothing

It tells me to be more active on the app but I try and all they want for me to do is pay for membership. I got through the 24 hour verification but now I have to receive 50 messages in 14 days before I am able to fully use the app with a free account. How can I receive 50 messages when I can’t send messages unless I buy the premium membership.

Nothing

It is misleading it’s customers, there is no income verification, I don’t really understand why people even think, they would have the right to such information!? They use professional models photos under phantom profiles to get new subscribers! I had reported this to one of the international model who was shocked to hear about it! They lie about the number of their customers, showing pretty much the same profile! Their search by isn’t working but shows again the same customers no matter where they are located! For example, NYC and Hungary is “near by” by their location search! They rip you off for a membership price if you renew it on their site, what would be less than half on Apple!! Such a scam! Shame on them!

Total scam!

They close my account without reason. I ask support whats happend and I never get answer back. I had paid membership so money I will never get back! I FEEL CHEATED.

It looked promising at first because the user profiles I saw did look higher quality than on other dating platforms. However, living in a city with 16 Mio people, the amount of users on Luxy is too small. I received an offer to be a user's sugar baby, which is against luxy's policy - so I reported the user. Another contact kept trying to set up a date and flaking on it. And several were in a different country than their profile showed. I was being shown users on other continents - which is ridiculous. For the amount of money I paid for one month, the service was just not worth it.

I absolutely love the Luxy app. It is fun and engaging, I look forward to playing gift boxes and receiving roses from new matches. It's my favorite dating app. I have connected with some very handsome and successful men through this app. There is much higher level of quality men on this app than any other dating app. I definitely recommend Luxy Black membership because it is much more expansive than the basic membership. Give it a try! Aloha Star

Thanks Luxy for bringing him to me. We gonna marry in this summer

Total Scam From the second you log in to create a profile, every link is directing you to create a black membership at 30% off. But the real scam is the 50% approval rate. I watched the app go back and forth between 31 and 34%, however, the number of people who apparently voted for me never changed, so that is mathematically im[possible, unless users suddenly removed their votes Again, this is all geared to give you a high enough percentage so you think you will have a chance on the app, but not so high as to give you 50% and free access. I learned this in a high school psychology course, so if the site is fooling "millionaires" with this gimmick, its a match made in Heaven Btw, they give you 24 hours to try out the app but there is no search feature, you cant view any of the profiles and there is no customer service NICE TRY !!!!

Experienced several hiccups with the app and it not working properly which is annoying considering how much they charge for membership (-1 star). A lot of the profiles seemed inactive which is annoying but not uncommon. Why I deducted 3 stars from Luxy is that after 4 weeks of using the app I was warned by the app that I had been accused of pornography which was odd b/c my photos were verified by Luxy and I hadn't sent any personal ones. I messaged back immediately asking them to re-review. The next day I got a message that I had been blacklisted from the app and was given a CS email to message if I disagreed. Despite claims of a 24 hour CS team it took nearly 3 days to get ahold of someone via Facebook (-1 star), they only feedback they could give me was that it was pornography it was prostitution (which is even more bizarre) and prostitution is against their policy -__-. They didn't seem to understand I wasn't arguing if prostitution shouldn't be allowed but stating I never conducted myself in any manner that could be confused with prostitution (-2 stars). I'm just glad this happened before I purchased my membership!

I have been on this website for 4 days and I already encountered a scammer. I don't feel safe. The information of being verified is not true. This guy is a scammer. I am trying to get a telephone number for Luxy, but there is no telephone number. I have sent two emails. Please, be careful, dealing with scammers is not safe, especially when a website promotes itself as "safe, verified and exclusive," which is another scam.

Nothing

When you “boost” your profile you will be flooded with hundreds of Indian guys leering at your profile. This website claims it has high profile men on here. It doesn’t. It does have a lot of wanna-be high profile people tho. This website will take your money. A lot of it. And it will give you zero return. Particularly if you’re not in a area where a lot of people are even using it to begin with. Lucy claims to be hard to get accepted into. It is not. It’s easy as pie for any shmo with a credit card to sign up for. This website and how I was treated on it by the people operating it made me feel gross and it cost me $500 to feel gross.